Refund policy

MotionPantry Premium provides digital skill access through Monthly or Yearly subscriptions or a one-time Founding Lifetime purchase, paid through PayPal. Monthly and Yearly subscriptions renew until canceled; Founding Lifetime has no renewal charge. Existing individual skill purchases keep their original purchase rights.

Digital products are non-refundable

Once access is granted or a skill is available to download, payments are non-refundable, even if you have not downloaded or used it. This includes:

• Non-use, an accidental purchase or a change of mind.
• Incompatibility with your preferred AI agent, model, operating system or third-party tool.
• A later change in catalog availability.

Except as described below, we do not provide partial refunds or credits. Please review the skill's preview, description and requirements before buying.

Membership cancellation

Payments for a subscription period are non-refundable once that period's access is granted, subject to the statutory and payment-provider rights below. Non-use, cancellation and unused time do not by themselves qualify for a partial refund or credit. You may cancel future renewals as described in the membership terms; paid access continues until the current paid period ends, unless lawfully suspended. Founding Lifetime has no recurring renewal charges.

Your statutory rights

This policy does not limit any refund, cancellation or withdrawal right that cannot legally be excluded where you live.

Duplicate or unauthorized charges

We may correct duplicate or demonstrably unauthorized charges. If you believe there is a billing error, email support@motionpantry.com with your account email, the skill name, purchase date and PayPal transaction ID so we can investigate.

Approved refunds

If a refund is approved or required by law, it is returned through PayPal to the account you paid with. PayPal and your bank may take additional time to show it. When a refund is issued, access to that skill is removed from your MotionPantry account.

Free skills

Free skills have no payment, so there is nothing to refund.

PayPal disputes

Please contact us first so we can investigate the issue. You can also use PayPal's dispute process, subject to its policies and deadlines. Our non-refundable policy does not prevent eligible claims under PayPal's buyer-protection rules, including claims about non-delivery or a product that is significantly not as described, or any rights your payment provider is required to honor.

Changes to this policy

If we change this policy, the date at the top of this page changes too. Purchases follow the policy in effect on the day you bought.